Return, Refund & Replacement Policy

Return, Refund & Replacement Policy

Your satisfaction is our priority. We offer replacements in genuine cases of product issues.

Replacement Eligibility

You may request a replacement if you receive:

  • Damaged product
  • Wrong product
  • Leaked / tampered item
  • Manufacturing defect

πŸ“Œ All replacement requests must be raised within 7 days of delivery at:
support@nutrealiswellness.com

Not Eligible for Return / Replacement

  • Opened or used products
  • Change of mind, taste preference, or packaging dislike
  • Issues reported after the product’s expiry date

Replacement Process

  1. Email us with clear image/video proof of the issue
  2. Our team reviews the request within 24–48 hours
  3. Approved replacements are dispatched within 2–5 business days

Refund Policy

Refunds are issued only under specific conditions.

Refund Eligibility

  • The product is not delivered due to a logistics issue
  • The order is cancelled before shipment
  • A replacement product is unavailable

Refund Timeline

Approved refunds are processed to the original mode of payment within 5–7 business days.
πŸ“Œ Shipping charges are non-refundable.

To request a refund, email us at:
support@nutrealiswellness.com